• Senior E-commerce / Shopify Specialist
  • JOB CODE: MM - 09222026 - PTSECSS
  • 20 hours/Week
  • Time Zone: Australian Time Zone

Core Competencies:

  • Ethics. Works with integrity; Upholds organizational values.
  • Dependability. Follows instructions, responds to management direction; results oriented and committed to achieving objectives and tasks as required.
  • Teamwork and Collaboration. Exhibits objectivity and openness to others views; Gives and welcomes feedback; Contributes to building a positive culture. Communicates effectively.
  • Professionalism. approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration; Accountable of all actions and decisions.
  • Organizational Support. Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values.
  • Quality Management. Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
  • Decision Making. Analyzes each situation, looking for opportunities to make any situation more beneficial for the company. Participates effectively in communication to achieve optimum results.

Key Responsibilities:

  • Manage and optimize Shopify e-commerce stores, including products, collections, pricing, inventory, and website content.
  • Develop and implement strategies to improve online sales, conversion rates, and store performance.
  • Customize and maintain Shopify themes, apps, and integrations.
  • Monitor website performance, troubleshoot technical issues, and ensure a smooth customer shopping experience.
  • Manage product listings, descriptions, images, SEO, and merchandising.
  • Analyze sales, traffic, conversion, and customer data to identify opportunities for growth.
  • Coordinate with marketing, design, customer service, and other teams to support e-commerce initiatives.
  • Implement and optimize Shopify features, third-party apps, payment gateways, and e-commerce tools.
  • Stay updated on Shopify updates, e-commerce trends, and industry best practices.
  • Lead or support e-commerce projects, process improvements, and store migrations when needed.
  • Mentor junior e-commerce team members and provide technical guidance when required.

Qualifications:

  • 3+ years of hands-on experience managing Shopify or other e-commerce platforms.
  • Strong knowledge of Shopify Admin, Shopify themes, apps, integrations, and store configuration.
  • Experience with Shopify Plus is an advantage.
  • Solid understanding of e-commerce operations, conversion rate optimization (CRO), SEO, and online merchandising.
  • Experience with Google Analytics, Shopify Analytics, or similar analytics tools.
  • Basic knowledge of HTML, CSS, Liquid, and JavaScript is highly preferred.
  • Strong problem-solving and analytical skills.
  • Excellent attention to detail and ability to manage multiple priorities.
  • Strong communication and collaboration skills.
  • Ability to work independently and take ownership of projects.
  • Experience in project leadership or mentoring team members is an advantage.
  • Strong understanding of current e-commerce trends and best practices.
  • A Bachelor’s degree in E-Commerce, Marketing, Information Technology, Business, or a related field is preferred.
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