Core Competencies:
- Ethics. Works with integrity; Upholds organizational values.
- Dependability. Follows instructions and responds to management direction; results-oriented and committed to achieving objectives and tasks as required.
- Teamwork and Collaboration. Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive culture. Communicates effectively.
- Professionalism. Tactfully approaches others, reacts well under pressure, treats others respectfully, and is accountable for all actions and decisions.
- Organizational Support. Follows policies and procedures; Completes administrative tasks correctly and on time; Supports the organization’s goals and values.
- Quality Management. Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
- Decision-Making. Analyzes each situation, looking for opportunities to make any situation more beneficial for the company. Participates effectively in communication to achieve optimum results.
- Cognitive Ability. High intelligence, problem-solving/initiative, dependability, and ability to access and navigate relevant APIs.
Key Responsibilities
- Prepare professional client presentations, sales materials, and related documents.
- Prepare, review, and send quotations to prospective and existing clients.
- Conduct regular follow-up calls and email communications with leads, prospects, and existing clients.
- Assist in nurturing prospects throughout the sales process and ensure timely follow-ups.
- Create, schedule, and manage LinkedIn posts and other marketing-related content.
- Support the client in implementing ongoing sales and marketing activities and campaigns.
- Maintain accurate and updated customer, prospect, quotation, and follow-up records in Odoo CRM.
- Monitor CRM activities and ensure leads and opportunities are properly tracked and followed up.
- Coordinate with the client regarding sales opportunities, customer inquiries, and pending actions.
- Assist with basic market research, lead organization, and other sales and marketing administrative tasks as required.
- Use AI and productivity tools, when appropriate, to assist with translations, content preparation, research, and communication.
- Maintain professional and timely communication with clients and prospects.
Qualifications
- Previous experience in Sales, Marketing, Business Development, Sales Support, or a similar role.
- Hands-on experience with Odoo CRM is required.
- Experience preparing quotations, presentations, sales documents, and client communications.
- Experience handling client or prospect follow-ups through email and phone calls.
- Familiarity with LinkedIn content creation and social media marketing.
- Strong written and verbal English communication skills.
- German communication skills are a plus.
- Candidates without German proficiency should be comfortable using AI-assisted translation tools to support professional German communication when necessary.
- Strong organizational, coordination, and follow-up skills with excellent attention to detail.
- Ability to manage multiple leads, client requests, and deadlines efficiently.
- Comfortable working independently in a remote environment.
- Proficient with common productivity and communication tools such as Microsoft Office, Google Workspace, email, and online meeting platforms.
- Reliable internet connection and suitable equipment for remote work.
- Must be available to work from 8:00 AM to 5:00 PM German Time, with possible schedules such as 8:00 AM to 12:00 NN depending on business requirements.
- Must be willing to work during holidays when required.