Core Competencies:
- Ethics. Works with integrity; Upholds organizational values.
- Dependability. Follows instructions and responds to management direction; results-oriented and committed to achieving objectives and tasks as required.
- Teamwork and Collaboration. Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive culture. Communicates effectively.
- Professionalism. Tactfully approaches others, reacts well under pressure, treats others respectfully, and is accountable for all actions and decisions.
- Organizational Support. Follows policies and procedures; Completes administrative tasks correctly and on time; Supports the organization’s goals and values.
- Quality Management. Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
- Decision-Making. Analyzes each situation, looking for opportunities to make any situation more beneficial for the company. Participates effectively in communication to achieve optimum results.
- Cognitive Ability. High intelligence, problem-solving/initiative, dependability, and ability to access and navigate relevant APIs.
Key Responsibilities
- Follow up with suppliers regarding production supplies, materials, requirements, and pending items.
- Coordinate and monitor packing activities to ensure orders are prepared correctly and on schedule.
- Follow up on shipments, deliveries, and expected delivery schedules.
- Monitor outstanding orders and provide updates on shipment or production status.
- Manage orders, purchasing details, and product information within the company system.
- Ensure order details, product information, quantities, and statuses are accurately entered and updated.
- Maintain accurate and organized records of orders, supplier communications, shipments, and operational activities.
- Coordinate with suppliers regarding order changes, availability, production requirements, and delivery concerns.
- Communicate with relevant internal teams regarding purchasing, logistics, inventory, and operational requirements.
- Assist in identifying and following up on delayed, incomplete, or pending orders.
- Support day-to-day purchasing and operations administrative tasks as required.
- Ensure all relevant information is properly recorded and updated in Odoo CRM.
- Provide timely updates regarding supplier, order, production, and shipment status.
Qualifications
- Previous experience in Purchasing, Procurement, Operations, Supply Chain, Logistics, Order Management, or a similar role.
- Hands-on experience with Odoo CRM is required.
- Experience coordinating and communicating with suppliers or vendors.
- Experience managing and monitoring purchase orders, production schedules, shipments, or deliveries.
- Familiarity with order processing, product information management, and operational recordkeeping.
- Strong organizational and administrative skills.
- Excellent attention to detail and accuracy in maintaining records and updating order information.
- Strong written and verbal English communication skills.
- Ability to follow up proactively with suppliers and internal stakeholders.
- Ability to manage multiple orders, suppliers, and deadlines simultaneously.
- Strong coordination and problem-solving skills, particularly when handling delayed shipments or supplier-related concerns.
- Comfortable working independently in a remote environment.
- Proficient with common productivity tools such as Microsoft Office, Google Workspace, email, spreadsheets, and online communication platforms.
- Reliable internet connection and suitable equipment for remote work.
- Must be available during German business hours and willing to work on holidays when required.