Engineering Operations Assistant

Core Competencies:

Dependability. Follows instructions and responds to management direction; results-oriented and committed to achieving objectives and tasks as required.

Teamwork and Collaboration. Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive culture. Communicates effectively.

Professionalism. Tactfully approaches others, reacts well under pressure, treats others respectfully, and is accountable for all actions and decisions.

Organizational Support. Follows policies and procedures; Completes administrative tasks correctly and on time; Supports the organization’s goals and values.

Quality Management. Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

Decision-Making. Analyzes each situation, looking for opportunities to make any situation more beneficial for the company. Participates effectively in communication to achieve optimum results.

Cognitive Ability. High intelligence, problem-solving/initiative, dependability, and ability to access and navigate relevant APIs.

Key Responsibilities:

Manage and respond to incoming emails, handling customer inquiries and project-related correspondence on behalf of the business owner.
Review project requirements and prepare accurate quotations using established pricing matrices and company guidelines.
Interpret and analyze technical documentation, including AutoCAD drawings, PDF plans, specifications, and engineering documents.
Generate detailed cost estimates and proposals based on project scope, technical drawings, and DAS design requirements.
Assist with project management activities by monitoring project progress, organizing documentation, and ensuring deadlines are met.
Maintain organized records of quotations, project documentation, client communications, and technical files.
Prepare proposals, bid submissions, and project-related documentation as required.
Identify opportunities to improve estimating processes, project workflows, and operational efficiency.

Qualifications:

Proven experience in estimating, project coordination, project management, technical sales support, or engineering administration, preferably within the telecommunications industry.
Ability to read and interpret AutoCAD drawings, PDF plans, blueprints, and engineering documentation.
Experience preparing cost estimates, quotations, pricing proposals, and project documentation.
Strong understanding of telecommunications infrastructure, wireless networks, or in-building connectivity solutions is highly preferred.
Experience with basic AI tools (e.g., ChatGPT, Microsoft Copilot, or similar) to support project management, documentation, and administrative workflows.

Preferred Qualifications

Background in Telecommunications, Electrical Engineering, Electronics Engineering, Mechanical Engineering, or a related technical field.
Experience using AutoCAD or other RF/network design software.
Knowledge of wireless network infrastructure, RF design principles, and project lifecycle management.
Previous experience supporting engineering, telecommunications, or infrastructure projects.
Familiarity with CRM systems, estimating software, or project management platforms is an advantage