Cold Caller w/ Lead Generation experience

Core Competencies:

Dependability. Follows instructions, responds to management direction; results oriented and committed to achieving objectives and tasks as required.

Teamwork and Collaboration. Exhibits objectivity and openness to others views; Gives and welcomes feedback; Contributes to building a positive culture. Communicates effectively.

Professionalism. approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration; Accountable of all actions and decisions.

Organizational Support. Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values.

Quality Management. Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

Decision Making. Analyzes each situation, looking for opportunities to make any situation more beneficial for the company. Participates effectively in communication to achieve optimum results.

Tasks Required:

Cold call prospects to sell the products and services of the client
Provide information about product’s features, prices etc. and present their benefits
Ask pertinent questions to understand the customer’s requirements
Persuade the customer to buy by demonstrating how the merchandise or services meet their needs
Upsells customers to larger products, more extensive packages, or higher-priced services
Keep a detailed record of call logs and enter data accurately and consistently into the company’s database
Must have the ability to create responses aligned with the company’s messaging and drive the conversation to an appointment
Generate and source leads through LinkedIn and other channels
Contact new leads, referrals, etc., using different channels of communication (email, chat, calls)
Follow up and/or confirm appointments using different communication channels (email, chat, calls)
Knows how to do lead prospecting and follow the company’s buyer persona
Track prospects, timelines, hot buttons, and specific qualifications, and enter data accurately and consistently into the company’s CRM
Must have the ability to create responses aligned with the company’s messaging and drive the conversation to an appointment
Other ad hoc tasks that would be assigned

Requirements:

Proven work experience as a Cold Caller/Telemarketer or relevant role is required
Working knowledge of relevant computer programs (e.g., CRM software) and telephone systems
Must have experience creating email content and email outreach
Knows how to source out leads for the industry
Ability to call, connect, and interact with potential customers
Knows how to craft responses and have meaningful conversations
Experience with B2B
Very particular about the process of sourcing out leads and what tools to use
Clear and concise communicator with effective verbal and written communication skills
Willing to create visit plans, conduct customer visits, participate in exhibitions, and be stationed in Singapore periodically
Self-disciplined and organized; able to consistently hit daily and monthly targets with limited supervision