Core Competencies:

• Ethics. Works with integrity; Upholds organizational values.

• Dependability. Follows instructions and responds to management direction; results-oriented and committed to achieving objectives and tasks as required.

• Teamwork and Collaboration. Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive culture. Communicates effectively.

• Professionalism. Tactfully approaches others, reacts well under pressure, treats others respectfully, and is accountable for all actions and decisions.

• Organizational Support. Follows policies and procedures; Completes administrative tasks correctly and on time; Supports the organization’s goals and values.

• Quality Management. Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

• Decision-Making. Analyzes each situation, looking for opportunities to make any situation more beneficial for the company. Participates effectively in communication to achieve optimum results.

• Cognitive Ability. High intelligence, problem-solving/initiative, dependability, and ability to access and navigate relevant APIs.

Key Responsibilities:

GoHighLevel CRM Setup & Management

• Build, configure, and manage GoHighLevel sub-accounts across multiple brands.
• Create and optimize pipelines, opportunities, stages, tags, custom fields, and CRM structures.
• Manage contacts, lead segmentation, tracking systems, and client management processes.
• Ensure accounts are properly organized and follow consistent operational standards.

Workflow Automation & System Development

• Build and maintain automated workflows, triggers, campaigns, and follow-up sequences.
• Develop email and SMS automation systems for lead nurturing, appointment reminders, and customer retention.
• Create processes for lead capture, qualification, routing, and conversion tracking.
• Troubleshoot automation issues and improve system performance.

Funnels, Websites & Landing Pages

• Build and maintain landing pages, lead capture funnels, sales funnels, and website integrations.
• Optimize funnels to improve lead generation and conversion rates.
• Integrate forms, calendars, surveys, and other GHL features into marketing systems.

Marketing Campaign Implementation

• Implement and manage marketing campaigns inside GoHighLevel.
• Organize and segment databases for targeted campaigns.
• Support lead generation, customer acquisition, retention, and re-engagement strategies.
• Monitor campaign performance and recommend improvements.

Calendar, Forms & Appointment Systems

• Build and manage GoHighLevel calendars, booking systems, forms, and surveys.
• Create appointment workflows including confirmations, reminders, and follow-ups.
• Improve scheduling processes to support sales and client management.

Integrations & Technical Support

• Configure and troubleshoot integrations, APIs, webhooks, Zapier, Make, and third-party tools.
• Identify technical issues and provide effective solutions.
• Maintain system reliability and ensure smooth data flow between platforms.

Documentation & Process Improvement

• Create and maintain workflow documentation, SOPs, and system guides.
• Ensure processes are scalable and consistent across multiple brands.
• Identify opportunities to improve automation, efficiency, and business operations.

Independent Execution & Reporting

• Understand business goals and translate them into actionable GHL solutions.
• Work independently while following priorities and deadlines.
• Provide regular progress updates, system reports, and recommendations.
• Communicate clearly regarding project status, challenges, and solutions.

Qualifications and Non-Negotiables:

• Demonstrable hands-on experience with GoHighLevel (GHL).
• Proven experience building and managing GHL sub-accounts, pipelines, workflows, triggers, funnels, calendars, forms, surveys, and automation systems.
• Strong knowledge of CRM management, lead generation systems, email/SMS automation, appointment booking, lead nurturing, and pipeline tracking.
• Experience implementing marketing campaigns, contact segmentation, and conversion-focused systems.
• Strong understanding of funnels, landing pages, website integrations, and customer journey automation.
• Knowledge of SaaS configurations, APIs, webhooks, Zapier, Make, and third-party integrations is a strong advantage.
• Excellent problem-solving skills, technical troubleshooting ability, and attention to detail.
• Ability to work independently, take ownership, and execute projects without constant supervision.
• Strong communication skills, reliability, accountability, and follow-through.
• Ability to follow documented processes, maintain organized systems, and protect confidential business information.
• Willingness to learn our business models, understand operational needs, and adapt solutions based on company priorities.
• Must have a solutions-oriented mindset; someone who identifies problems, recommends improvements, and proactively creates better systems.

Application Requirements:

Applicants should provide:

1. Summary of GoHighLevel experience
2. Examples or demonstrations of previous GHL projects, workflows, funnels, or automation systems created
3. Details of workflows, funnels, automations, or CRM systems developed
4. Experience with integrations and automation tools