Core Competencies:

  • Ethics. Works with integrity; Upholds organizational values.
  • Dependability. Follows instructions and responds to management direction; results-oriented and committed to achieving objectives and tasks as required.
  • Teamwork and Collaboration. Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive culture. Communicates effectively.
  • Professionalism. Tactfully approaches others, reacts well under pressure, treats others respectfully, and is accountable for all actions and decisions.
  • Organizational Support. Follows policies and procedures; Completes administrative tasks correctly and on time; Supports the organization’s goals and values.
  • Quality Management. Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
  • Decision-Making. Analyzes each situation, looking for opportunities to make any situation more beneficial for the company. Participates effectively in communication to achieve optimum results.
  • Cognitive Ability. High intelligence, problem-solving/initiative, dependability, and ability to access and navigate relevant APIs.

Tasks required:

AI & Agent Development

  • Design, develop, and deploy AI agents powered by LLMs such as Claude, OpenAI GPT, and similar models.
  • Create robust prompt engineering frameworks to maximize AI accuracy, reliability, and consistency.
  • Implement agent workflows, reasoning chains, memory management, and tool integrations.
  • Develop AI-powered review response generation, sentiment analysis, and reputation monitoring capabilities.
  • Optimize AI performance, response quality, and operational costs.

Backend Development

  • Architect and develop scalable backend services using Python and/or Node.js.
  • Build RESTful and GraphQL APIs to support AI workflows and customer applications.
  • Implement authentication, authorization, logging, monitoring, and security best practices.
  • Design and maintain database schemas and data pipelines.
  • Develop asynchronous processing and background job systems for AI and API operations.

API Integration & Automation

  • Integrate with third-party platforms
  • Build resilient API orchestration workflows with retry mechanisms, rate-limit handling, and fault tolerance.
  • Implement webhook-based and scheduled synchronization processes.

Frontend Development

  • Design and develop customer-facing dashboards and administrative portals.
  • Build responsive and intuitive user experiences using modern frontend frameworks.
  • Develop reporting, analytics, review monitoring, and AI-generated response management features.

System Architecture & DevOps

  • Define and maintain system architecture, infrastructure, and deployment strategies.
  • Ensure scalability, performance, reliability, and security across the platform.
  • Establish CI/CD pipelines and development best practices.
  • Implement monitoring, observability, and alerting systems.

Product Ownership

  • Collaborate with founders, product stakeholders, and designers to translate requirements into technical solutions.
  • Lead technical decision-making and architecture discussions.
  • Mentor junior developers and contribute to engineering standards and processes.

Requirements:

  • Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or related field (or equivalent practical experience).
  • 5+ years of experience in Full Stack Software Development.
  • 3+ years of experience working with AI/LLM-powered applications.
  • Strong proficiency in Python and/or Node.js.
  • Experience integrating OpenAI, Claude, Anthropic, or similar LLM APIs.
  • Strong knowledge of prompt engineering techniques and AI workflow design.
  • Experience building production-grade SaaS platforms.
  • Strong experience with REST APIs, webhooks, and third-party API integrations.
  • Experience with SQL and NoSQL databases.
  • Experience building modern frontend applications using React, Next.js, Vue.js, or similar frameworks.
  • Strong understanding of cloud platforms such as AWS, GCP, or Azure.
  • Experience implementing authentication, authorization, and security best practices.
  • Strong troubleshooting, debugging, and error-handling skills.

Preferred Qualifications:

  • Experience building AI agents, autonomous workflows, or agentic systems.
  • Experience with vector databases and Retrieval-Augmented Generation (RAG).
  • Familiarity with LangChain, LangGraph, LlamaIndex, CrewAI, AutoGen, or similar AI frameworks.
  • Experience with Docker, Kubernetes, and containerized deployments.
  • Knowledge of observability tools such as Datadog, Grafana, Prometheus, or OpenTelemetry.
  • Experience in reputation management, social media platforms, or marketing technology solutions.
  • Startup experience with ownership of products from concept to production.