Core Competencies:
- Ethics. Works with integrity; Upholds organizational values.
- Dependability. Follows instructions and responds to management direction; results-oriented and committed to achieving objectives and tasks as required.
- Teamwork and Collaboration. Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive culture. Communicates effectively.
- Professionalism. Tactfully approaches others, reacts well under pressure, treats others respectfully, and is accountable for all actions and decisions.
- Organizational Support. Follows policies and procedures; Completes administrative tasks correctly and on time; Supports the organization’s goals and values.
- Quality Management. Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
- Decision-Making. Analyzes each situation, looking for opportunities to make any situation more beneficial for the company. Participates effectively in communication to achieve optimum results.
- Cognitive Ability. High intelligence, problem-solving/initiative, dependability, and ability to access and navigate relevant APIs.
Key Responsibilities:
- Manage and track projects from initiation through completion, ensuring tasks, timelines, and deliverables remain on schedule.
- Monitor and maintain Jira tickets, ensuring accurate updates, prioritization, assignment, and timely follow-ups with stakeholders.
- Coordinate with internal teams, developers, designers, and business stakeholders to ensure project requirements are clearly defined and executed.
- Conduct regular follow-ups to remove blockers, track progress, and ensure accountability across all project activities.
- Organize project documentation, meeting notes, action items, and status updates.
- Facilitate project meetings, stand-ups, and planning sessions, ensuring clear communication among team members.
- Monitor project risks, dependencies, and timelines, escalating issues when necessary.
- Prepare and provide regular reports on project status, priorities, milestones, and key metrics.
- Support product initiatives by gathering requirements, documenting processes, and coordinating implementation activities.
- Identify opportunities to improve workflows, processes, and project management practices.
Qualifications:
- Proven experience as a Project Manager, Product Manager, Project Coordinator, or Operations Manager.
- Hands-on experience using Jira for task management, ticket tracking, sprint planning, and project coordination.
- Strong understanding of project management methodologies, workflows, and cross-functional collaboration.
- Excellent organizational skills with the ability to manage multiple projects, priorities, and deadlines simultaneously.
- Strong follow-up and coordination skills, ensuring tasks and deliverables are completed on time.
- Excellent verbal and written English communication skills.
- Experience working with remote teams and collaborating across multiple departments.
- Familiarity with project management and collaboration tools such as Jira, Confluence, ClickUp, Asana, Trello, Slack, or similar platforms.
- Proactive, detail-oriented, and capable of working independently with minimal supervision.
- Experience in software, technology, SaaS, e-commerce, or digital product environments is a strong advantage.