Core Competencies:

  • Ethics. Works with integrity; Upholds organizational values.
  • Dependability. Follows instructions and responds to management direction; results-oriented and committed to achieving objectives and tasks as required.
  • Teamwork and Collaboration. Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive culture. Communicates effectively.
  • Professionalism. Tactfully approaches others, reacts well under pressure, treats others respectfully, and is accountable for all actions and decisions.
  • Organizational Support. Follows policies and procedures; Completes administrative tasks correctly and on time; Supports the organization’s goals and values.
  • Quality Management. Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
  • Decision-Making. Analyzes each situation, looking for opportunities to make any situation more beneficial for the company. Participates effectively in communication to achieve optimum results.
  • Cognitive Ability. High intelligence, problem-solving/initiative, dependability, and ability to access and navigate relevant APIs.

Key Responsibilities:

  • Manage and track projects from initiation through completion, ensuring tasks, timelines, and deliverables remain on schedule.
  • Monitor and maintain Jira tickets, ensuring accurate updates, prioritization, assignment, and timely follow-ups with stakeholders.
  • Coordinate with internal teams, developers, designers, and business stakeholders to ensure project requirements are clearly defined and executed.
  • Conduct regular follow-ups to remove blockers, track progress, and ensure accountability across all project activities.
  • Organize project documentation, meeting notes, action items, and status updates.
  • Facilitate project meetings, stand-ups, and planning sessions, ensuring clear communication among team members.
  • Monitor project risks, dependencies, and timelines, escalating issues when necessary.
  • Prepare and provide regular reports on project status, priorities, milestones, and key metrics.
  • Support product initiatives by gathering requirements, documenting processes, and coordinating implementation activities.
  • Identify opportunities to improve workflows, processes, and project management practices.

Qualifications:

  • Proven experience as a Project Manager, Product Manager, Project Coordinator, or Operations Manager.
  • Hands-on experience using Jira for task management, ticket tracking, sprint planning, and project coordination.
  • Strong understanding of project management methodologies, workflows, and cross-functional collaboration.
  • Excellent organizational skills with the ability to manage multiple projects, priorities, and deadlines simultaneously.
  • Strong follow-up and coordination skills, ensuring tasks and deliverables are completed on time.
  • Excellent verbal and written English communication skills.
  • Experience working with remote teams and collaborating across multiple departments.
  • Familiarity with project management and collaboration tools such as Jira, Confluence, ClickUp, Asana, Trello, Slack, or similar platforms.
  • Proactive, detail-oriented, and capable of working independently with minimal supervision.
  • Experience in software, technology, SaaS, e-commerce, or digital product environments is a strong advantage.