Core Competencies:

• Ethics. Works with integrity; Upholds organizational values.

• Dependability. Follows instructions and responds to management direction; results-oriented and committed to achieving objectives and tasks as required.

• Teamwork and Collaboration. Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive culture. Communicates effectively.

• Professionalism. Tactfully approaches others, reacts well under pressure, treats others respectfully, and is accountable for all actions and decisions.

• Organizational Support. Follows policies and procedures; Completes administrative tasks correctly and on time; Supports the organization’s goals and values.

• Quality Management. Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

• Decision-Making. Analyzes each situation, looking for opportunities to make any situation more beneficial for the company. Participates effectively in communication to achieve optimum results.

• Cognitive Ability. High intelligence, problem-solving/initiative, dependability, and ability to access and navigate relevant APIs.

Key Responsibilities:

• Manage and support NetSuite ERP integrations with Shopify and other business systems.
• Assist in implementing and maintaining company’s integrations and workflows.
• Monitor and troubleshoot ERP data synchronization and integration issues.
• Collaborate with developers and technical teams to ensure smooth system connectivity.
• Configure and optimize workflows between Shopify, NetSuite, and third-party platforms.
• Maintain data accuracy and consistency across systems.
• Provide technical support and recommendations for ERP process improvements.
• Assist with documentation and integration best practices.

Qualifications:

• Proven experience working with NetSuite ERP systems.
• Strong understanding of ERP integrations and workflow automation.
• Experience with Celigo integration platform is highly preferred.
• Familiarity with Shopify-to-NetSuite integrations is an advantage.
• Strong troubleshooting and analytical skills.
• Experience working with APIs and system integrations.
• Ability to manage multiple technical tasks and projects independently.
• Excellent communication and collaboration skills.
• Experience supporting B2B or operational e-commerce businesses is a plus.