AI Foundations for Virtual Assistants

About Course
Learn to use AI for everyday VA work while checking facts, protecting client information, and keeping decisions under human control.
What I will learn?
- Write prompts with clear facts, readers, formats, and limits
- Draft and review emails and customer escalation notes
- Plan research and keep claims connected to sources
- Check basic spreadsheet formulas and write a short report
- Create factual captions and an editable content calendar
- Simulate a repeatable process and document human review
Course Curriculum
Module 1: AI basics and responsible use
Understand AI draft generation, create useful prompts, minimize practice inputs, and verify outputs against approved facts.
Lesson 1: What AI can do for a virtual assistant
Lesson 2: Writing a useful prompt
Lesson 3: Protecting client information
Lesson 4: Checking AI output
Module 2: Admin and client communication
Prepare email drafts, adapt tone, extract meeting actions, and escalate customer concerns without inventing decisions.
Lesson 1: Drafting everyday emails
Lesson 2: Matching tone without changing meaning
Lesson 3: Turning notes into action items
Lesson 4: Handling customer concerns
AI Beginner Quiz 1
Module 3: Research and spreadsheet calculations
Define research questions, verify claims, prepare structured data, and check basic spreadsheet calculations.
Lesson 1: Starting a research task
Lesson 2: Verifying sources and claims
Lesson 3: Preparing spreadsheet data
Lesson 4: Using AI to explain formulas
Module 4: Reports and social media drafts
Write an evidence-based workload report and create useful, factual social content for a defined audience.
Lesson 1: Writing a short report
Lesson 2: Developing content ideas
Lesson 3: Drafting social media posts
Lesson 4: Repurposing approved content
AI Beginner Quiz 2
Module 5: Content routines and simple automation
Organize a draft content calendar, build checklists, simulate a basic workflow, and assemble a reviewed client work pack.
Lesson 1: Building a simple content calendar
Lesson 2: Creating a reusable checklist
Lesson 3: Understanding simple automation
Lesson 4: Completing a reviewed client work pack
AI Beginner Final Quiz
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$50.00
- LevelBeginner
- Duration12 hours
- Last UpdatedOctober 13, 2026
- CertificateCertificate of completion
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Requirements
- Basic typing, email, document editing, and arithmetic
- an internet-connected computer
- access to a client-approved AI chat tool and a spreadsheet application. No coding or paid AI plan is required.
Target Audience
- Aspiring VAs
- New remote workers
- Working assistants who have little or no experience using generative AI.
Material Includes
- Student practice workbook
- Prompt planner and reusable prompt template
- Communication examples and review checklist
- Research evidence log and spreadsheet practice data
- Content brief and calendar
- Workflow toolkit and final submission checklist
- Practical exercises in every lesson