Core Competencies:

• Ethics. Works with integrity; Upholds organizational values.

• Dependability. Follows instructions and responds to management direction; results-oriented and committed to achieving objectives and tasks as required.

• Teamwork and Collaboration. Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive culture. Communicates effectively.

• Professionalism. Tactfully approaches others, reacts well under pressure, treats others respectfully, and is accountable for all actions and decisions.

• Organizational Support. Follows policies and procedures; Completes administrative tasks correctly and on time; Supports the organization’s goals and values.

• Quality Management. Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

• Decision-Making. Analyzes each situation, looking for opportunities to make any situation more beneficial for the company. Participates effectively in communication to achieve optimum results.

• Cognitive Ability. High intelligence, problem-solving/initiative, dependability, and ability to access and navigate relevant APIs.

Key Responsibilities

• Process and manage payroll accurately and on schedule for RBS employees and contractors.
• Review timesheets, attendance records, and payroll inputs for accuracy before processing.
• Prepare payroll calculations, including regular pay, deductions, allowances, and other applicable adjustments.
• Prepare and process client invoices based on agreed billing arrangements, hours, rates, and services provided.
• Monitor client billing and invoicing records, ensuring invoices are accurate, complete, and issued on time.
• Manage the recurring payroll, billing, and administrative finance task.
• Maintain accurate and confidential payroll, billing, and employee/client records.
• Coordinate with HR, management, and relevant internal teams regarding payroll changes, new hires, employee movements, client billing, and other finance-related requirements.
• Assist with payroll and billing reports, reconciliations, and administrative requirements.
• Review and resolve payroll or invoicing discrepancies and coordinate with the appropriate stakeholders when needed.
• Ensure all payroll and invoicing documentation is properly organized and maintained.
• Maintain strict confidentiality when handling employee, client, payroll, and financial information.

Requirements

• Proven experience in payroll processing and billing/invoicing, preferably in a BPO, recruitment, staffing, or remote-work environment.
• Experience preparing client invoices based on hours worked, agreed rates, contracts, or service arrangements.
• Strong understanding of payroll calculations, deductions, and basic billing processes.
• Experience using payroll, accounting, or invoicing software is preferred.
• Strong proficiency in Excel or Google Sheets.
• Excellent attention to detail and accuracy when handling payroll and financial information.
• Strong organizational and time-management skills, particularly in managing recurring deadlines.
• Excellent communication skills and ability to coordinate with employees, clients, and management.
• High level of integrity and confidentiality when handling sensitive financial information.
• Ability to work independently and take ownership of recurring payroll and billing processes.
• Experience handling multiple client accounts or billing records is a strong advantage.