CRM & Automation Operator (Make.com / PostgreSQL)

Core Competencies:

Dependability. Follows instructions, responds to management direction; results oriented and committed to achieving objectives and tasks as required.

Teamwork and Collaboration. Exhibits objectivity and openness to others views; Gives and welcomes feedback; Contributes to building a positive culture. Communicates effectively.

Professionalism. approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration; Accountable of all actions and decisions.

Organizational Support. Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values.

Quality Management. Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

Decision Making. Analyzes each situation, looking for opportunities to make any situation more beneficial for the company. Participates effectively in communication to achieve optimum results.

Tasks Required:

Monitor and manage Make.com (Integromat) automation workflows to ensure smooth data flow and uptime
Oversee incoming data from application forms and ensure accurate transfer to PostgreSQL database (Google Cloud SQL)
Review, clean, and organize applicant data (Name, Rank, Skillset, Email) for consistency and accuracy
Categorize and prioritize leads based on technical and military skillsets
Manage and maintain a structured CRM pipeline for applicant tracking
Send professional follow-up emails and onboarding communications to selected candidates
Identify and resolve data or automation issues to maintain system reliability

Requirements:

Proven experience with Make.com (Integromat), including webhooks and automation workflows
Familiarity with PostgreSQL databases (monitoring and basic data handling)
Experience in CRM management and lead organization
Strong attention to detail, especially in handling and validating data
Excellent written and verbal English communication skills
Ability to work independently and manage workflows with minimal supervision